AVAILABLE SERVICES

CARE is the most comprehensive on-road assistance for all private car brands and their models. With CARE, you can be sure that there is always someone around to take care of you and your loved ones when it comes to any kind of car breakdown or accidental emergency. If you want to know in detail about the services that we offer with our packages, read on!

  • On site

    "On site" Minor Repairs of the Covered Vehicle

    In the event of immobilization due to a minor mechanical or electrical breakdown of your car which can be be repaired within an hour, we will repair it at the place of breakdown. This will help you get back to your routine without having to leave your car in a garage. Faulty parts that require replacement will be charged depending on how complex the breakdown is.

    Available with: Basic | Silver | Gold

  • Fuel delivery

    Fuel Delivery

    If your vehicle runs out of fuel, we can deliver up to 5 litres of fuel (petrol or diesel only) on payable basis. Keeping practical hazards in mind, fuel can't be carried for very long distances, so we have limited this service to 50 km from the nearest fuel station.

    Available with: Basic | Silver | Gold

  • Emptying of the Fuel Tank

    Emptying of the Fuel Tank

    There can be a situation that your car breaks down due to wrong fuel. Don't worry, our team of experts will be there to empty your fuel tank and help you get to the nearest petrol pump. If needed, we will even tow your car to the nearest service center where you can get your car repaired. Towing distance and cost is dependent on your membership package.

    Available with: Basic | Silver | Gold

  • Duplicate Keys

    Duplicate Keys

    There can be a situation where you misplace your car keys or lose them. We can arrange delivery of the duplicate set, if available, within a radius of 50 km from your registered address. If you do not have duplicate keys or are too far off from your residence, we will tow your car to the nearest safe place where you can get a duplicate key made for your car.

    Available with: Basic | Silver | Gold

  • Locked/ Lost Keys

    Locked/ Lost Keys

    If your car key gets locked inside your car, we will help you get it out of the car and back in your hand in no time. However, if any breakage of glass or removal of door beading is required, we shall do so, but only with your prior approval.

    Available with: Basic | Silver | Gold

  • Battery Jumpstart

    Battery Jumpstart

    Every once in a while, the battery dies down. This is when we come in and arrange to jumpstart the battery. This will not include the supply of parts or replacement of elements, but we get your car back on the road as soon as possible.

    Available with: Basic | Silver | Gold

  • Tyre change

    Tyre change

    Tyre punctures are common. All of us have experienced them at some time or the other. At times, the tyre could even burst. So, the next time you have a flat tyre, give us a call and we will change your car tyre with the spare tyre in your car. In case you don't have a spare tyre, we will help you reach the closest tyre repair shop, so that you can get your tyre repaired or replaced.

    Available with: Basic | Silver | Gold

  • Towing and Removal of the Covered Vehicle

    Towing and Removal of the Covered Vehicle

    n the event that your automobile is immobilized due to breakdown or accident and "On site" repair is not possible, we will arrange towing of your vehicle to the nearest CARNATION hub or nearest authorized workshop approved by CARNATION. If you have a car with an automatic transmission or you drive around in a premium car, we will provide tow facility in flatbed trucks, wherever such trucks are available. In case, your vehicle requires removal or extraction, we will arrange the service as per your membership package or on a payable basis. Any additional cost will be borne by you on-the-spot and paid directly to the service provider.

    Available with: Basic | Silver | Gold



  • EXTENDED BENEFITS

  • Legal advice co-ordination

    Legal advice co-ordination

    In case of any legal issue arising due to car breakdown or accident, we will provide contact details of legal professionals in the vicinity for your convenience. This is especially true when your are in a new city or traveling outstation. We shall merely be facilitators and will not take responsibility for the quality of the service. To maintain transparency, all monetary or other transactions shall be directly managed by the customer and the service provider.

    Available with: Basic | Silver | Gold

  • Medical co-ordination

    Medical co-ordination

    Unfortunately, accidents usually involve some amount of medical problems, which need to be attended too. In such cases, we shall provide contact details of the nearby medical professionals for your convenience, especially when you are traveling outstation. As we are not medical experts, we do not take responsibility of the quality of service, but merely act as facilitators. To maintain transparency, all monetary or other transactions shall be directly managed by the customer and the service provider.

    Available with: Basic | Silver | Gold

  • Relay of Urgent Messages

    Relay of Urgent Messages

    In case of occurrence of events covered by CARE (any package), we will relay unlimited urgent messages to your friends and family.

    Available with: Basic | Silver | Gold

PACKAGES

 

Basic

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Silver

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Gold

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Guaranteed Benefits
On Site Preliminary Support
Replacement keys
Fuel delivery Payable basis
Empty fuel
Battery Jumpstart
Tyre problem / change
Breakdown / Accidental Towing - 5 km
Breakdown / AccidentalTowing - 30 km
Extended Benefits
Legal advice
Medical co-ordination
Relay of urgent messages
Cab assistance
Accommodation assistance
Services can be availed 4 times a year 4 times a year 4 times a year
Reach All India All India All India
CARE Membership Price Rs. 750 Rs. 1250 Rs. 1750
Membership Offer Price Rs. 599 Rs. 999 Rs. 1399
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HELPLINE 1800 102 4400

BUY A CARE PACKAGE

(eg. DL - 3CAY - 5302)